UPSTAYS (anciennement IMMOGROOM) - Agence Location Saisonnière agence de location d'appartements à Cannes

Hello , Thank you so much for this wonderful review. We are delighted that the apartment met all your expectations and that you appreciated the attention to detail and the comfort of the space. It is great to hear that the quiet, well-located setting worked so well for you, close enough to enjoy the centre of Cannes and the beaches while still offering a relaxed atmosphere. We are especially happy that the garden became a favourite spot for your breakfasts, lunches and dinners together. Your kind words about the team mean a lot to us. Being available and attentive throughout your stay is exactly what we aim for, and knowing you felt welcomed and looked after is the best reward. We would be more than happy to welcome you back anytime, even tomorrow! Warm regards, The UPSTAYS Team

Thank you for your honest feedback. I’m sorry to hear that the cleanliness and condition of the apartment did not meet your expectations. We take hygiene very seriously, and I regret that the floor and bathroom were not cleaned to the standard we aim for. I also appreciate your comment regarding the age and appearance of the apartment. We will take your feedback into consideration and look into how we can improve both the cleanliness and the presentation of the property. Thank you again for letting us know, and I’m sorry that your stay did not fully meet your expectations. The UPSTAYS team

Monsieur Kalashnyk, On est désolé que votre séjour n’ait pas été à la hauteur de vos attentes. La propreté et l’état général du logement ne correspondent pas au niveau de qualité que nous souhaitons offrir chez Upstays, et on regrette sincèrement les désagréments rencontrés. Merci d’avoir pris le temps de partager votre expérience, vos remarques nous permettront d’améliorer la qualité de nos prestations. The UPSTAYS team

Bonjour Nous sommes désolés que votre séjour n’ait pas correspondu à vos attentes. Toutefois, nous regrettons que votre commentaire donne une image que nous estimons largement exagérée par rapport à la réalité du logement. Notre équipe est toujours restée disponible et à votre écoute pendant votre séjour afin de répondre à vos demandes et de vous accompagner au mieux. Nous prenons néanmoins vos remarques en considération dans une démarche constante d’amélioration de nos services. The UPSTAYS team

Thank you so much for the wonderful review! We're thrilled you enjoyed the location, the amenities, and having those great restaurants right on your doorstep. It was a pleasure hosting you, and we can't wait to welcome you back next summer. Safe travels until then! Warm regards, The UPSTAYS Team

Merci beaucoup pour votre retour et pour votre confiance. Nous sommes ravis que vous ayez apprécié le professionnalisme de notre équipe. Nous prenons également bien note de votre remarque concernant les quelques défauts de l’appartement et allons les examiner afin d’améliorer encore l’expérience de nos voyageurs. Au plaisir de vous accueillir à nouveau à Cannes ! The Upstays Team

Thank you so much for your lovely review! We’re delighted to hear that you and your family enjoyed the apartment. We’re also happy to know that everything you needed was available and that you’re leaving with wonderful memories and great photos! We would be delighted to welcome you and your family back to Cannes in the future. Best regards, The Upstays Team

Thank you for your kind review! We’re delighted to hear that you enjoyed the apartment and its great location. We hope to welcome you back to Cannes very soon. Best regards, The Upstays Team