Urban Campus Saint So', Lille Coliving complexe d'appartements meublés à Lille

Hello Patrick, GR Merci pour ce chaleureux commentaire que nous apprécions fortement ! Nous sommes contents d'apprendre que la démarche pour rejoindre Urban Campus se soit bien passé, nous avons hâte de vous compter parmi nous ! A très vite, L'équipe Urban Campus ✨

Bonjour Rim, Merci infiniment pour votre avis ! Nous sommes ravis d'apprendre que vous vous plaisez chez Urban Campus. L'équipe Urban Campus ✨

Hello Lotta Ilukwe, Thank you so much for your review! We’re glad to hear that you’re enjoying your time at Urban Campus. Urban Campus Team ✨

Bonjour Alma, Un immense merci pour ce retour si détaillé et chaleureux sur votre séjour parmi nous. Nous sommes ravis que vous ayez apprécié la modernité de nos espaces ainsi que l'ambiance unique créée par nos événements et l'implication de Mathilde. Vous allez nous manquer au sein de la communauté. Nous vous souhaitons beaucoup de réussite dans ce nouveau chapitre et sachez que vous serez toujours le bienvenu ici ! L'équipe Urban Campus

Hello Yuying, Thank you so much for your review! We are delighted to hear that you are enjoying our coliving in France and its all-inclusive formula. It is great to know that you are making the most of our common areas and the community activities we organize. Urban Campus Team

Hello Szonja, Thank you for sharing your experience with us! We’re really glad to hear that Saint So was a comfortable home for you both and that the mezzanine apartment worked well despite its size. It’s great to know you enjoyed the common areas too, especially the movie room. :) We appreciate your honest feedback about the shared equipment. These spaces rely a lot on mutual respect between residents, and your comments are helpful as we continue to improve daily life on site. We’re also happy that the new cleaning team made a noticeable difference after your arrival. Lastly, thank you for highlighting Mathilde’s availability and support — we’ll be sure to pass that along. We’re glad Saint So suited your stay in Lille and appreciate your recommendation! All the best, The Urban Campus Team

Bonjour Gérald, Un grand merci d’avoir pris le temps de partager votre expérience au sein d’Urban Campus Saint So. Nous sommes ravis que le concept, le processus de réservation et votre séjour aient été à la hauteur de vos attentes. Un merci tout particulier pour vos mots à l’égard de Mathilde, toujours très engagée auprès de nos résidents. Nous lui transmettrons votre retour avec plaisir. Nous apprécions également votre compréhension concernant les petits imprévus opérationnels que nous travaillons continuellement à améliorer. Nous serions ravis de vous accueillir de nouveau, à Lille comme à Paris — n’hésitez pas à nous recontacter ! Merci encore pour votre confiance et votre recommandation. À bientôt, L’équipe Urban Campus

Hello João, We are very sorry to hear that your experience at Urban Saint So did not meet your expectations. Your feedback is extremely valuable to us and helps us continue to improve our services. We would like to address the points you raised: Regarding cleanliness, many of the issues you mentioned have since been addressed. We sincerely apologize that these matters were not resolved sooner, as we were in the process of changing our cleaning service provider in order to ensure higher hygiene standards across the building. We did, however, cover the cleaning fees for your apartment upon arrival, as it was not fully clean when you moved in. Concerning the check-out inspection, we apologize for any misunderstanding. The procedure was carried out in accordance with our processes, and the do…

Hello JR, Thank you so much for taking the time to provide such detailed feedback. We are very sorry to hear that your experience at Urban Campus was not up to your expectations. We greatly appreciate you pointing out the positive aspects, such as our residence's location. We want to apologize for the maintenance issues you encountered, particularly with the stair handle and the vacuum cleaners. The safety and comfort of our residents are our absolute priorities, and we will immediately take the necessary steps to resolve these issues. Regarding the heat in the room and the drainage odors, as well as the difficulties accessing amenities and services like the washing machines and the gym, your feedback is essential. We will use it to improve our management and better inform our tenants. We…